WebSurf Studio Scheduled Data Center Migration (Dec 2009 - March 2010)

posted Dec 29, 2009, 2:24 AM by Choo Cy
As part of our continuous commitment to provide a better service and better hosting experience to our valued clients, we would like to hereby announce that there will be a major data center migration and consolidation exercise that will be carried out starting from December 2009 and estimated to end by March 2010.

Where are we migrating to?
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We are migrating all our servers from present 4 data centers located across Cyberjaya to Raja Chulan, Kuala Lumpur. We are taking up a 1000 square feet of data center floor space from AIMS data center. The new data center provider which will be hosting the servers after the migration would be AIMS Data Center ( www.aims.com.my ).

Who is AIMS?
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AIMS is one of the premier data center facilities providers in Malaysia. AIMS has emerged as the most densely populated communications facility in the country. With more than 70% of licensed service providers calling it home, AIMS is a mesh of networks that have catalyzed the industry's liberalization efforts. AIMS operates in strategic locations that are natural focal points for businesses to convene and hook up as well as offering reduced last mile costs. 70% of the active Voice Over IP (VOIP) players in the country are currently using the services from AIMS data center. AIMS is also one of the three sites elected to host the MyIX Exchange (http://www.myix.gov.my/)

Why are we migrating?
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Some of the benefits of co-locating at the AIMS data center are:

1.)Redundant network connectivity from bandwidth providers.
2.)Reduced network downtime by having redundant network connectivity from multiple bandwidth providers.
3.)Reduced servers and equipment outage by having Redundant power supply with One Primary and One redundant final sub-circuits from Separate Power Distribution Units within the data center
4.)Improved connectivity with the Comprehensive Layer 1 presence of all the Domestic Telcos, namely Telekom Malaysia, TIME, Maxis, DIGI, Fibrecomm, Fibrerail, Petrofibre, Pan Eagle and Celcom. 70% of the active Voice Over IP (VOIP) players in the country are currently using the services from AIMS data center.
5.)Improved security with 24x7 multi-level security control access and monitored by a CCTV Surveillance Camera System
6.)Improved protection by having Fire Suppression & Protection system throughout the data center area
7.)Improved safety of data centers by having Water Leakage Detection system which is installed in the data center area.
8.)70% of the active Voice Over IP (VOIP) players in the country are currently using the services from AIMS data center.
9.)Fire Suppression & Protection system throughout the data center area
10.)Water Leakage Detection system which is installed in the data center area
11.)One of the three sites elected to host the MyIX Exchange (http://www.myix.gov.my/)And many more.

More info about AIMS Data Center: http://www.aims.com.my/

This migration exercise will also allow us to provide you with better network accessibility in terms of speed and stability. We will also be able to respond to any unexpected incident in a timely manner as our engineers will be stationed in the same building of the data center for 24x7.

Who will be affected?
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All clients currently hosted under WebSurf2u.my will be affected by this migration exercise.

Servers in following IP ranges will be included as part of this data center migration exercise.

1.)202.75.42.x
2.)202.75.48.x
3.)210.48.145.x
4.)210.48.157.x

When will this happened?
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The migration and consolidation exercise will be carried out in several small batches in order to ensure a smooth migration. We expect the first batch of migration to be started in December and the last batch of migration to be completed by the end of March 2010.

Separate announcements will be emailed to you with detailed information regarding the actual date of migration.

What will happen during the migration?
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1.We will physically unplug the servers from present Cyberjaya Data Centers and transport them to the new data centers located at Kuala Lumpur.
2.A 5-9 hours of downtime is to be expected during the migration exercise.
3.There will be changes of IP addresses to most of your hosting accounts / servers upon the completion the new data center migration.
4.Please be assured that we will keep you informed, before, throughout and after the migration. A separate detailed announcement will be sent to you for the actual date of migration that will affect your hosting services / servers.

Once again, we would like to thank you for your support, your kind understanding and your great patience. Upon completion of this migration and consolidation exercise, we believe that we will be able to provide you with better service which will guarantee a better hosting experience with us.

If you have any concerns or questions about this migration exercise, please feel free to contact us at support@websurf2u.my.
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